At Zahoor Al Khaleej, we value the privacy of our customers and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of personal data we collect, how we use it, and the steps we take to ensure that your information is kept secure.
By using our website and services, you agree to the terms of this privacy policy. If you do not agree with our privacy practices, please do not use our website or services.
Information We Collect
We may collect the following types of personal information when you use our website or make a purchase:
- Personal Identification Information: This includes your name, email address, phone number, shipping address, and payment information.
- Usage Data: This includes information on how you interact with our website, such as IP addresses, browser type, and operating system.
- Cookies: We use cookies to enhance user experience, analyze site traffic, and remember preferences for future visits.
How We Use Your Information
We may use your personal information for the following purposes:
- Processing Orders: To complete your purchase and deliver your products, including flower arrangements, vases, and other items.
- Customer Support: To respond to inquiries, process returns or exchanges, and provide other customer services.
- Marketing: To send you promotional emails, newsletters, and special offers. You can opt-out of marketing communications at any time.
- Improving Services: To analyze website usage to enhance the user experience and tailor our offerings to your needs.
Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, processing payments, and delivering orders.
- Legal Requirements: If required by law, we may disclose your information to authorities in response to legal requests, subpoenas, or other legal processes.
Security of Your Information
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights
You have the right to:
- Access and Correct Your Data: You can request to view or correct the personal information we have stored about you.
- Delete Your Data: You may request the deletion of your personal data, subject to any legal obligations we must fulfill.
- Opt-Out of Marketing Communications: You can unsubscribe from marketing emails by following the instructions in the email or contacting us directly.
Third-Party Links
Our website may contain links to third-party sites. These third-party websites have their own privacy policies, and we are not responsible for their practices. We encourage you to read their privacy policies before providing any personal information.
Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or the use of your personal information, please contact us at:
Zahoor Al Khaleej
13224 As Sanaani Street,
Al Khaleej, Riyadh
Email: in**@za*************.com
Phone: +966 51 047 2616
